Pir Tama's Ire quest fails


As per subject there is no Ire or Pir Tama to find or pick up. It is just game breaking (or do I mean immersion breaking) when you fail these simple quest items. Stopped playing again tonight because it’s too frustrating. (And no, I didn’t ‘miss’ it - check my character and know I can go places a normal character can’t and ‘surely’ you wouldn’t put a quest item out of reach of a normal player)